Privacy Policy
1. Overview
RealFlow Tech LTD ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our products and services.
2. Information We Collect
We may collect the following types of information:
- Information you provide: Name, email address, and other details you submit through our services, contact forms, or support channels
- Usage data: Information about how you interact with our products, including pages visited, features used, and session duration
- Device information: Browser type, operating system, device identifiers, and IP address
- Cookies and similar technologies: We may use cookies, local storage, and similar technologies to enhance your experience
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our products and services
- Respond to your inquiries and provide customer support
- Analyze usage patterns to enhance user experience
- Send important notices about our services
- Detect, prevent, and address technical issues or security threats
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers: Third-party vendors who assist in operating our services (hosting, analytics, payment processing)
- Legal requirements: When required by law, regulation, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When data is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at contact@rft.ltd.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services constitutes acceptance of the revised policy.
11. Contact
For questions or concerns about this Privacy Policy, please contact us at contact@rft.ltd.
RealFlow Tech LTD — London, United Kingdom