Privacy Policy

1. Overview

RealFlow Tech LTD ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, engage our services, or communicate with us.

2. Information We Collect

We may collect the following types of information:

• Client information: Name, email address, company name, and other details you provide when engaging our software development or consulting services
• Project data: Technical requirements, specifications, and materials you share with us in connection with a project
• Communication data: Records of correspondence through email, contact forms, or support channels
• Website usage data: Browser type, IP address, pages visited, and session duration when you visit our website
• Cookies and similar technologies: We may use cookies and local storage to enhance your experience on our website

3. How We Use Your Information

We use collected information to:

• Deliver custom software development, IT consulting, and technical support services
• Communicate with you regarding project progress, deliverables, and invoicing
• Respond to your inquiries and provide support
• Improve our website and service offerings
• Comply with legal and regulatory obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers: Third-party vendors who assist in operating our services (hosting, analytics, payment processing)
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at contact@realflowtech.co.uk.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services constitutes acceptance of the revised policy.

11. Contact

For questions or concerns about this Privacy Policy, please contact us at contact@realflowtech.co.uk.

RealFlow Tech LTD — London, United Kingdom